When you choose The OTNgroup, you always get the following:  

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Live customer service representatives that will do their best to help with any situation. If our lines are tied up you will get an answering service to deliver your message.

OTNgroup.com

OTNgroup.com (“OTN”) provides convenience and economic benefits to those seeking a medical consultation for a specific condition or problem.  

All scheduling is conveniently handled directly by the client by selecting an appointment (date and time) from the doctor’s availability and inquiries are handled by contact with an experienced live person.  Under ordinary circumstances a client, after screening of the medical questionnaire and the medical records, receives an appointment for a face to face consultation with a fully licensed doctor at the location that is most convenient. Please see the locations of our doctors on the included list. Check back frequently as the list is updated as doctors are added.  

Although the treatment plan is totally at the discretion of the doctor, in the case where medications(s) is prescribed, the prescription is usually for an initial one month supply with two refills (issued at the time of the face to face consultation) with additional prescriptions issued subsequent to 3-monthly telephone consultations. After three 3-monthly telephone consultations another face to face is scheduled.  

It is agreed that the medical information provided to us from the client, the client’s regular doctor, and the consulting face to face doctor may be securely utilized for the benefit and convenience of the client.  

It is required that in addition to completing THE HEALTH STATUS AND MEDICAL HISTORY QUESITONNAIRE and submitting via fax the current medical records and photo ID the sections titled TERMS AND CONDITONS and PRIVACY must be read and agreed to.  

Fill out the new member questionaire completely (member section link above)

Send In your medical records that show a visit to  your local Dr's office within the past 12 months.

Send us a copy of your photo ID

Please feel free to contact us if you have any questions regarding our service.

Important information in summary form

This summary information is for your convenience, however, it does not eliminate the requirements for reading the sections: Terms & Conditions and Statement of Privacy and agreeing to them.  

Individuals contact OTN for referrals to a doctor for a faceto face consultation.  

OTN is exclusively a referral, medical records processing, patient screening and patient billing service and does not dispense any medical information or advice. It is not a site that provides prescription medications or controlled substances, is not a pharmacy and has no contracts or agreements with any pharmacy.  

Information submitted by the client is stated to be complete, accurate and true. A violation is punishable under federal and state laws and regulations. This is required for the doctor to attempt to provide the optimum treatment and because the treatments prescribed may negatively affect existing conditions. Also, medications prescribed may conflict with medications already being taken.  

OTN does not accept insurance. Terms of payment are detailed in the appropriate section.  

All payments are made to a third party collection agency who will disburse the proper amounts due to the doctor for the consultation and to OTN for its various services.  

OTN consultations are not diagnostic consultations; rather they involve only conditions self-described by the client for which the client is seeking medical advice and treatment. All treatments proposed or prescribed are totally at the discretion of the doctor. The client is responsible for an annual diagnostic physical exam by a doctor 

Payments are due prior to the scheduling of the consultations and are non-refundable, subject to the discretion of the OTN. Clients are responsible for any taxes, tariffs and customs as applicable.  

All medical consultations and treatments involve risk. Clients may not get the outcome they seek and, in deed, may even suffer adverse consequences. No guarantees are made regarding the outcome of the consultations or treatments.  

Clients with any negative reactions to treatment must immediately notify both the doctor and OTN.  

Clients agree to hold harmless OTN, its parent K-MAX, LLC, its staff, doctors or anyone associated with OTN for any consequences of the consultations, the treatments prescribed or the results of taking any medications.  

Client is responsible for disclosing to any other medical providers that the client is consulting with OTN, with detail, and to OTN any medications taken and not reported on the medical questionnaire (for example, between consultations). 

Client should be aware that medications may have to be adjusted because of changes in tolerance levels and also that medications my result in physical and/or psychological dependence. 

Medications are the responsibility of the client and are not replaced if misplaced, lost or stolen.  

OTN is bound by HIPPA regulations and all communications, medical or financial are secure. Consent, however, is provided by the client to provide information to others as required for legal reasons, or for the benefit of the client.  

All consultations and treatments, whether in person, online by telephone or otherwise are deemed to have taken place in the state where the doctor has a location and is licensed.  

The right to provide referrals or not is totally at the discretion of OTN. No charge, however, is assessed unless a consultation has been scheduled.