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Help Desk! (This is a directed ticketing system)
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- Click
Here To Use Our Help
Desk
- Our help desk system allows you to track the status of submitted requests, post
follow-up notes and correspond with help desk operators in a bulletin board
fashion. In order to use all these benefits you need to login using your user id
and password before submitting service requests. Registration is quick and
free
- The
Help Desk is better than simply using the
Contact Us page as it is designed to be handled
specifically by Customer Service and is filtered
seperately and accounted for.
- The problem tracking system ensures also that no ticket ever goes unanswered:
if an inquiry was not taken by an operator for a predefined period of time, the
ticket escalation rules will promote such request to the
attention of upper service tier members.
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Chat Board (Operated By Our Sister Site "Netstamp.net"
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- Click
Here To Join The Chat Boards
- These
chat boards are designed for our customers. While
there are many other forums and boards on the internet
this board was created to allow all our customers
to also belong to one community and exchange experiences
and anything else on their (your) mind.
- Anyone
can join and use this forum
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News And Contact Information
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Copyright(c) 2006 Netstamp, Inc. All rights reserved. CS@otngroup.com
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